Chatbotsoft Terms of Use

Please go through these terms and conditions (hereinafter, the “Terms”) carefully before using or accessing this website, as they, together with any other documents mentioned herein, set out the terms on which you may make use of Gleam Global Service India product “Chatbotsoft”, available on the site www.chatbotsoft.com (hereinafter, the “Platform”).

Any users that make use of this platform shall comply with and be bound by the Terms. Your use of the Platform implies your express acceptance, without any reservations, of all the terms contained herein, and shall be equally valid to any written and signed agreement. If you disagree with the expressed terms, please do not use the Platform.

For the avoidance of doubt, the term “use” includes, but is not limited to, accessing, browsing, inputting information and registering to use the Platform. Any reference to “You” or “Your” means you as a user of the Platform, and any reference to “We”, “Us” or “Our” is to Chatbotsoft.


The Platform is owned and managed by Chatbotsoft and its purpose is to provide a conversational chatbot as a service to enterprises. This allows Our clients to access Our services offered through the Platform, subject to execution of the relevant agreement.

For this purpose, prior to completing Your registration to use the Platform, You will be prompted to expressly accept these Terms and, thereafter, You will only be able to access the applications for the services that You have contracted. Your use of the Platform as a registered user will be bound by these Terms, or any modified version published by Us.

The current Terms regulate the access, browsing and use of the Platform, notwithstanding Our right to modify its presentation, settings and content, as well as the terms required for the mere access and/or use of the Platform. They shall be in effect from the time of their publication until their full or partial modification. From then on, the modified Terms will come into force.

In this sense, on occasion, particularly when necessary for technical reasons or business continuity, We may make changes to these Terms. The access and/or use of the Platform after these changes have been applied and/or published imply Your acceptance of the same. Nevertheless, We will notify You of any relevant changes that affect Your use of the Platform and/or the particular services that You have contracted, prior to their entry into force.

In any case, certain contents and/or services are subject to their own specific conditions, and may only be available if You have expressly entered into the relevant agreement with Us for the provision of those services or the availability of those contents. The specific conditions of those contents and/or services may replace, complete or, if necessary, modify these Terms as relevant and only as to Your use of such contents and/or services.


General provisions. Use of the Platform.

All intellectual property rights over the Platform, the information and materials contained therein, including but not limited to, the Platform itself, texts, photographs or illustrations, logos, brands, graphs, designs, interfaces and any other information, content or services available through the Platform are owned by Us or have been licensed to Us accordingly by their corresponding owner.

Your use of the Platform and/or any of its contents, regardless of their type or form, shall in no case involve any waiver, transmission, license or transfer, whether in whole or in part, of the mentioned intellectual property rights. You are granted a right to use the Platform and its contents and/or services for the purposes of information and management of the services provided by Us and in accordance with the Terms, together with any other documents referred to herein or applicable to any of such services available through the Platform.


Currently the Platform offers different Skills. A Skill is a set of features packed into a single module around a theme or workflow. Each Skill has its own configuration and define the rules of how users interact with it. They can be operated in the platform through web interfaces, chat bot, mobile apps, APIs or any interface that each Skill makes available for the user.

Skills are developed by Us or by third-party developers that adhere to our Contracts, and Intellectual Property agreements and Developer Terms in order to make those Skills available to You.

If a Skill is not developed by Us, it will be marked in the website and Skills directory for you to easily identify them.


Any payment that you may carry out in order to subscribe the chatbot is under the use of the platform.

Subscription plans allow You to unlock limits and use features, Skills or functionalities within the Skills, which are not accessible to others. We will notify You if, during the Term of this agreement between You and Us, We modify the fees that are applicable to You. The modified fees will only be applicable to You from the next payment period but will not affect the then-current period.

Please be informed that We use payment methods offered by third parties, which are governed by their own terms and conditions. We will not have access at any time during the registration and subscription process to any information regarding the payment. Therefore, We cannot be held responsible for any fraudulent or improper use of these payment details by third parties.


The following terms apply to your conduct when accessing or using the Websites: (a) you agree not to interfere with or disrupt the Websites or the servers or networks connected to the Websites, or disobey any requirements, procedures, policies or regulations of networks connected to the Websites; (b) you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of the Websites, use of the Websites, or access to the Websites; (c) you agree not to engage in any activity that would constitute a criminal offense or give rise to a civil liability; (d) you agree not to impersonate any person or entity, including, but not limited to, the Chatbotsoft Group or any Chatbotsoft Group employee, or falsely state or otherwise misrepresent your affiliation with any person or entity; and (e) you agree not to interfere with any other user’s right to privacy, including by harvesting or collecting personally-identifiable information about users of the Websites or posting private information about a third party.


Level 7, Phase-4, Near IBM India, Manyata Tech Park,
Hebbal Outer Ring Road,
Bangalore 560 045.



RMZ Millenia Business Park,
No-143, Phase 2, Level-6,
Kandancavadi, Perungudi,
Chennai - 600 096.



Level-1, Kale Donia Building,
Sahar Rd, Sambhaji Nagar,
Mhada Colony, Andheri (East),
Mumbai - 400 069.



Level-8, SLN Terminus,
Survey No 133,
Beside Botanical Gardens,
Hyderabad - 500 032.



11 North Buona Vista Drive,
Unit #08 - 09,
Singapore - 138589.


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